🛡️ Protect Your Investment with Accident Protection
(Tier 4–6 Systems)
Your Qi Coil™ system and MedBed are engineered using exceptional materials and advanced technology, designed for long-term performance in professional, clinical, and high-end home environments. Under normal use, these systems can remain effective for many years — provided they are protected from accidental damage.
Every system includes a 1-Year Standard Manufacturer Warranty, but for daily use, clinics, or long-term installations, additional protection provides important peace of mind.
For this reason, we offer Extended Accident Protection options designed to safeguard your investment beyond the standard warranty period.
Included Coverage
✔ Standard Warranty — 1 Year (Included)
Covers manufacturing defects in materials or workmanship under normal, intended use.
This warranty does not include accident-related coverage.
Accident Protection Options
⭐ Full System Protection — 3 Years
(Recommended for Tier 4–6 Systems)
Provides protection for the full system during the first 3 years, including:
-
Qi Coil components
-
MedBed frame, motors, and electronics
-
Red light panels or mats (if included)
This plan is ideal for daily-use environments, clinics, and long-term installations.
🔒 Extended Protection — 5+ Years (Plan-Dependent)
Extended Protection options are available for eligible Qi Coil systems and extend coverage beyond 3 years for Qi Coil components only, based on system durability classification.
Important Coverage Limits
-
MedBed components: capped at 3 years on all plans
-
Red light components: capped at 3 years on all plans
-
Extended protection beyond 3 years applies only to eligible Qi Coil components
Red light components follow industry-standard LED coverage limits and are not eligible for extended accident protection beyond 3 years.
What Accident Protection Covers
✔ Accidental Drops & Falls
Damage caused by accidentally dropping, tipping, or knocking over covered components.
✔ Spills & Liquid Damage
Protection against accidental exposure to liquids that affect system functionality
(excluding red light components after 3 years)
✔ Electrical Surge Damage
Coverage for damage caused by power surges or electrical irregularities.
✔ Mechanical or Electrical Malfunctions
Failures not caused by misuse, negligence, or normal wear.
✔ Accidental Damage from Handling (ADH)
Damage caused during normal handling, setup, or repositioning.
What Is NOT Covered
❌ Intentional Damage
Damage caused deliberately by the owner or any third party.
❌ Improper Use or Mishandling
Including incorrect operation, storage, or use outside intended environments.
❌ Unauthorized Repairs or Modifications
Any work performed by non-authorized parties.
❌ Acts of Nature
Floods, earthquakes, fires, hurricanes, lightning, or similar events.
❌ Extreme Environmental Exposure
Damage caused by environments the system is not designed to withstand.
❌ Loss or Theft
Lost or stolen items are not covered.
❌ Cosmetic Wear
Cosmetic or aesthetic damage that does not affect functional operation.
❌ Normal LED Aging (Red Light Components)
Brightness loss, color shift, or expected LED degradation over time.
Repair & Replacement
If a covered component cannot be repaired, it will be repaired or replaced with an equivalent or greater-value component, at our discretion.
Replacement components may be new or refurbished. Coverage applies to functional performance, not cosmetic condition.
Important Notes
-
Accident Protection plans must be registered at the time of purchase or within the eligible enrollment window.
-
Customers are responsible for all shipping costs to and from our service facility for any warranty or accident protection claim.
-
Secure packaging is required, and tracked and insured shipping is strongly recommended.
-
Coverage applies only to approved usage environments and intended operating conditions.
Peace of Mind, Built In
By enrolling in Accident Protection, you ensure your Qi Coil™ system is protected against the unexpected — allowing you to focus on performance, longevity, and results, not repair risk.